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Call Center Services International strives on a daily basis to be the world’s best value based Call Center for companies

Call Manager

As one of the UK's largest NHS Trusts situated in the heart

Center Supervisor

We are looking for Customer Banking Advisors to join

Call Center Agent

Would you like to help our clients understand

Call Handler

Citizens Advice Manchester is an innovative



Current Call
Center Jobs

Business Development Manager


  • Bachelor's degree in any related course.
  • Our ideal candidate should have Sales - Recruitment Outsourcing Industry Experience and a proven track record in business development.
  • Experience in Client Acquisition
  • Can thrive in a fast-paced setting and have a hardworking, results-driven mindset.


  • Market Research and Analysis:

    • Conduct thorough market research to identify potential clients, competitors, and emerging market trends.
    • Analyze market data to develop insights and identify growth opportunities for the company.
  • Business Strategy Development:

    • Collaborate with senior management to develop and execute the company's business development strategies and objectives.
    • Identify and evaluate new business opportunities, partnerships, and ventures that align with the company's goals.
  • Client Relationship Management:

    • Build and maintain strong relationships with existing clients, understanding their needs, and ensuring their satisfaction.
    • Actively seek out and engage with new potential clients through various channels, including networking events, industry conferences, and online platforms.
  • Sales and Revenue Generation:

    • Develop and execute sales strategies to meet and exceed revenue targets.
    • Prepare and deliver compelling presentations and proposals to potential clients, highlighting the value proposition of our products/services.
  • Negotiation and Deal Closure:

    • Negotiate terms, contracts, and pricing with clients to secure profitable deals for the company.
    • Work closely with legal and finance teams to ensure contracts are in compliance with company policies and standards.
  • Cross-functional Collaboration:

    • Collaborate with various internal teams, such as marketing, product development, and operations, to ensure a cohesive approach to business development efforts.
    • Provide input on product/service enhancements based on client feedback and market demands.
  • Reporting and Analysis:

    • Regularly track and report on business development activities, progress toward goals, and key performance indicators.
    • Analyze results and adjust strategies as needed to achieve optimal outcomes.


Hybird | Night Shift

  • Salary: ₱ 33,000 - ₱ 38,000

  • Location: Ayala Makati

Virtual Assistant (General Administrative)


  • Must have 2 year of experience as a Virtual Assistant doing general administrative tasks
  • Proficiency in office software like Microsoft Office Suite and Google Workspace.
  • Strong communication skills, both written and verbal.
  • Ability to multitask and manage time effectively.
  • Self-starter and proactive problem solver.
  • Familiarity with basic tools for remote work like Zoom, Skype, Slack, CRM, Canva and photoshop.


  • Administrative Duties:

    • Managing emails and responding to client inquiries.
    • Scheduling and organizing meetings, appointments, and conferences.
    • Managing contact lists and customer spreadsheets.
    • Preparing and sending out invoices.
    • Attending meeting and doing minutes of the meeting.
  • Data Entry:

    • Entering data into systems and verifying its accuracy.
    • Organizing files and folders in cloud storage solutions like Dropbox or Google Drive.


Hybrid | Night Shift

  • Salary: ₱ 20,000 - ₱ 28,000

  • Location: Ayala Makati

Virtual Assistant (Healthcare)


  • Experience with DrChrono Systems
  • 2 years minimum experience with working for a US Doctor's office
  • Familiarity with CPT codes
  • Familiarity with surgery is a plus
  • Will work with general surgery and weight loss specialization
  • Knowledgeable with Excel and other MS office Suite

    • Appointment Scheduling:

      Manage the doctor's calendar and schedule appointments with patients, optimizing time slots based on availability.
    • Patient Communication:

      Send appointment reminders, follow-up messages, and general communication to patients through various channels like SMS, email, or a patient portal.
    • Billing and Coding Support:

      Assist with billing processes, insurance claims, and coding tasks to ensure accurate and timely reimbursement.
    • Documentation Assistance:

      Aid in medical note-taking and documentation, either by providing templates, transcribing dictated notes, or utilizing voice recognition technology.
    • Prescription Management:

      Handle prescription requests, renewals, and electronic prescribing, following relevant protocols and integrating with pharmacy systems.
    • Telemedicine Integration:

      Facilitate virtual consultations by integrating with telemedicine platforms, helping doctors manage virtual appointments seamlessly.
    • Clinical Decision Support:

      Provide relevant information, research findings, and clinical guidelines to assist doctors in making informed decisions during patient care.
    • Health Record Management:

      Organize and update electronic health records (EHRs) to ensure accurate and up-to-date patient information.
    • Lab and Test Result Notifications:

      Alert doctors about incoming lab results and diagnostic test reports, ensuring timely review and action.
    • Patient History Retrieval:

      Quickly retrieve and summarize relevant patient histories, helping doctors have a comprehensive view of a patient's medical background.


    Hybrid | Night Shift

    • Salary: ₱ 33,000 - ₱ 38,000

    • Location: Ayala Makati

    Appointment Setter


    • With at least 2 years of experience in appointment setting and lead generation
    • Someone who has handled US/EU/AU clients before
    • Must be experienced in using different CRMs


    • Lead Generation:

      Utilize various channels (phone, email, social media) to identify and qualify potential leads. Conduct research to understand client needs and tailor communication accordingly.
    • Outbound Calling:

      Initiate outbound calls to prospects to introduce our company and offerings. Effectively communicate product/service features and benefits.
    • Appointment Setting:

      Schedule qualified appointments for the Sales Team based on set criteria. Maintain an organized and updated schedule of appointments.
    • Follow-up:

      Implement a strategic follow-up process to nurture leads and convert prospects into scheduled appointments. Document all communication and update the CRM system.
    • Collaboration:

      Collaborate with the Sales Team to understand their requirements and adjust strategies accordingly. Provide regular feedback on lead quality and appointment success.


    Hybrid | Night Shift

    • Salary: ₱ 28,000 - ₱ 35,000

    • Location: Ayala Makati

    Operations Manager


    • Bachelor's Degree in any field
    • With extensive experience as an Operations Manager handling Virtual Assistant resources.
    • With experience in handling international clients (preferably US/UK/AU/CA clients.
    • Has a proven track record in managing business operations in a staffing industry.


    • Strategic Planning:

      • Collaborate with senior management to develop and implement operational strategies, policies, and procedures.
      • Contribute to the development of organizational goals and objectives.
    • Team Management:

      • Lead and supervise a team of employees, ensuring they are motivated, trained, and performing at their best.
      • Foster a positive and productive working environment.
    • Process Improvement:

      • Identify opportunities for process improvement and implement changes to enhance efficiency and productivity.
      • Streamline operations and reduce costs while maintaining quality standards.
    • Resource Allocation:

      • Manage resources effectively, including personnel, equipment, and materials.
      • Optimize resource allocation to meet organizational objectives.
    • Quality Control:

      • Implement and oversee quality control measures to ensure products or services meet established standards.
      • Address any issues related to quality and work towards continuous improvement.
    • Budget Management:

      • Develop and manage budgets for operational activities.
      • Monitor expenses and implement cost-saving measures when necessary.
    • Vendor and Supplier Management:

      • Establish and maintain relationships with key vendors and suppliers.
      • Negotiate contracts and agreements to ensure favorable terms.
    • Risk Management:

      • Identify potential risks and develop plans to mitigate them.
      • Ensure compliance with regulations and standards.
    • Reporting and Analysis:

      • Prepare regular reports on key performance indicators and operational metrics.
      • Analyze data to make informed decisions and recommendations.


    Hybrid | Night Shift

    • Salary: ₱16,926 - ₱20,016

    • Location: Ayala Makati