QUALIFICATIONS
- Bachelor’s Degree in any field
- With extensive experience as an Operations Manager handling Virtual Assistant resources.
- With experience in handling international clients (preferably US/UK/AU/CA clients.
- Has a proven track record in managing business operations in a staffing industry.
JOB DESCRIPTION
Strategic Planning:
- Collaborate with senior management to develop and implement operational strategies, policies, and procedures.
- Contribute to the development of organizational goals and objectives.
Team Management:
- Lead and supervise a team of employees, ensuring they are motivated, trained, and performing at their best.
- Foster a positive and productive working environment.
Process Improvement:
- Identify opportunities for process improvement and implement changes to enhance efficiency and productivity.
- Streamline operations and reduce costs while maintaining quality standards.
Resource Allocation:
- Manage resources effectively, including personnel, equipment, and materials.
- Optimize resource allocation to meet organizational objectives.
Quality Control:
- Implement and oversee quality control measures to ensure products or services meet established standards.
- Address any issues related to quality and work towards continuous improvement.
Budget Management:
- Develop and manage budgets for operational activities.
- Monitor expenses and implement cost-saving measures when necessary.
Vendor and Supplier Management:
- Establish and maintain relationships with key vendors and suppliers.
- Negotiate contracts and agreements to ensure favorable terms.
Risk Management:
- Identify potential risks and develop plans to mitigate them.
- Ensure compliance with regulations and standards.
Reporting and Analysis:
- Prepare regular reports on key performance indicators and operational metrics.
- Analyze data to make informed decisions and recommendations.
SCHEDULE
Hybrid | Night Shift